1. I can't get the video to play, I
just get audio.
You may need to download a free
codec so that your media player can playback the video file. Go to:
Xvid Movie Codec
download the codec that is appropriate for your operating system
and instal it on your computer. After installation videos should
2. The red light flashes slowly and I
only get audio, no video.
If you hold the function button down
too long while in the standby ready mode you will go into the audio
recording function and the red light is indicating that you are
recording audio. To exit the audio recording function simply press
the function button quickly and the camera will go back to standby
ready mode. This time quickly press the function button and it should
go into video recording mode and the blue light will flash slowly to
indicate that you are recording video/audio,
3. When I turn on my camera the red
light flashes and I can't record anything.
The microSD memory card may not be
installed in the camera. The camera will not function if there is no
memory card installed. Install the memory card in the camera and it
should begin to work properly.
4. How much memory can I put into my
You can use up to a an 8GB microSD
card. Anything above that and the camera will not be able to
recognize the extra memory and will only let you use up to 8GB.
5. I can't get the time and date to set
Make sure you are following the
instructions provided and that you have formatted the text file
correctly. You also need to follow the steps in the instruction sheet
very closely when it comes to putting the text file onto the camera.
6. I have lost my instruction sheet/USB
Just contact us using the
information on our Contact
Page and we will be happy to assist you.
7. Will my camera work with Windows 7?
Yes, the camera should work fine
with Windows 7.
8. My computer asks for a driver when I
plug it in, but the box says I don't need a driver.
You don't need a driver. Your
computer should see the camera as a mass storage device and treat it
just like a USB flash drive. You should be able to cancel out of that
message and access the camera through your My Computer window.